Support

Flood insurance, frequently asked.

Expert answers about reThought Flood® programs, coverages, and limits. Can’t find what you need? Email flood@rethoughtflood.com — a real underwriter will answer.

General FAQs

Can you sit primary and/or excess?

Either, or both! Excess over NFIP is treated as a high deductible. Excess over other private carriers (excluding residential) is follow form.

Quota share?

Yes, in our specialty department.

Is your pricing competitive?

We price sustainably based on the risk, not the market. To do that, we model every property individually.

Are there any locations you will not quote?

Over our programs, we can insure properties in any US state.

Can you write negatively elevated properties?

Yes.

Can you write properties in a specific SFHA or CBRA zone?

Yes, we do not consider flood zones when underwriting.

Does a previous flood loss lead to an automatic decline?

No. We look at each property individually, including its flood-loss history.

Any credit for mitigation?

Yes. Mitigation work completed should be included in your submission.

Actual cash value or replacement cost value?

RCV.

Business interruption?

Yes, coverage is contents and BI, or standalone BI through our Specialty department.

Can you cover basements and subgrade areas?

Yes, as standard.

Is storm surge included in the definition?

Yes.

Submitting business FAQs

Why do you require a ‘need by’ and an ‘effective’ date?

We want to make sure you have adequate time to get it through with any changes made and reviewed, so it is good to go by the effective date.

I've sent in my submission. Now what?

Our dispatcher, Katy (a human, not a bot!) reviews each submission. Smaller risks, typically accounts with TIVs under $300M, are assigned to your company’s dedicated underwriter. Others are passed to our Specialty team. Everyone collaborates, so you never need to wonder who’s the “right person”.

Do you require elevation certificates?

No, but if one is available, you should include it in your submission.

Commercial program FAQs

What are your TIV limits?

No minimum. Maximum of $300M.

What are your coverage limits?

Up to $10M primary and $15M excess.

What is your minimum premium?

$2,500.

What is your turnaround time?

24–72 hours.

What is your appetite?

Broad — our expert commercial underwriters have an appetite for risks that other markets won’t quote.

Do you like RCBAP?

We love it.

Can I put property schedules on a single submission?

Yes.

Any geographical restrictions?

Nope, anywhere in the contiguous USA. AK and HI can be referred to our Specialty program.

What about specialty risks?

We work directly with some of the world’s leading facultative markets, including at Lloyd’s.

Specialty program FAQs

What are your TIV limits?

No minimum or maximum. We specialize in high-limit TIVs.

What are your coverage limits?

We have multiple avenues of capacity with reinsurer partnerships and can layer large programs of flood capacity.

What is your minimum premium?

Our average MP is $50K.

What is your turnaround time?

Our facultative markets average a 5–7 day turnaround.

Are there any exclusions to appetite?

The Specialty team has an appetite for a very broad range of occupancies. We specialize in hard-to-place and complex risks. If you have a question on whether or not it is a fit, email us for a quick look or give us a call to review!

What type of specialized products can you offer?

Property, Builder’s Risk, Deductible Buy Downs, and Dealer Open Lot.

Residential program FAQs

Does your portal issue quotations automatically?

Yes, for residential risks, but high-hazard and high-value risks (over $1.5 million) are reviewed by the underwriting team before the quote is released.

How long will quotes remain in the system?

Quotes expire in 30 days. Older quotes show as expired.

Can I bind a submission in your broker portal?

Yes! Visit our residential page to schedule a quick intro call, see the portal in action, and ask questions.

What about renewals in the portal?

Renewals are sent via email (for now) within 45 days.

Do you discount for elevation?

Up to 40% for elevations from one foot to ten feet. Submit an elevation certificate.

Are you writing in Florida?

Yes, but not within 1,000 feet of the coast, or tri-county Florida, or barrier islands.

Do you quote other structures?

We do, upon request submitted via email. We do not cover docks or patios, or the contents of other structures.

Year built restrictions?

We cannot cover buildings built before 1900.

What is the commission through the portal?

15%.

Can you insure LLCs and Trusts?

Yes.

What do you write over for excess?

We write residential coverage excess of NFIP only, not over other private markets.

Is there any downside to submitting an elevation certificate?

No. It never increases the premium. The more information the better.

What differentiates your model?

We get down to the sticks of the structure.

We capture granular elevation data.

We do not account for flood zones and CBRA zones.

We use ‘model convergence’.

Does the deductible apply per occurrence?

Deductible applies once, blanket for contents and building.

What's your average premium?

$2,500.

Do you run loss history reports?

No. We rely on you to tell us.

Still have questions?

Send them to flood@rethoughtflood.com — our underwriters answer directly.